Shipping Policy

Welcome to our Shipping & Logistics Policy page! To ensure a smooth delivery experience of your kitchen knife, we’ve outlined the following policies. Please read carefully before placing your order.

1. Processing & Shipping Time

（1）Order Processing Time: All orders are processed and shipped within 1–3 business days (excluding weekends and public holidays).

（2）Shipping Confirmation: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment in real-time.

2. Shipping Method & Estimated Delivery

（1）Domestic Shipping (USA): We partner with trusted carriers such as USPS for safe and timely delivery.

（2）Estimated Delivery Time: 3–7 business days, depending on your location.

⚠️ Please note: Due to legal and logistical restrictions, we are unable to ship knives to certain remote or island territories within the U.S.

3. Tracking & Notifications

Once your order has been shipped, you’ll receive tracking information via email or SMS. You can use this information to check the current delivery status of your package at any time.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out:
（1）Live Chat (bottom right corner of the page)

（2）Email: koroboshi@outlook.com

（3）Or leave a message on our social media platforms, and we will reply to you as soon as possible.

Our customer support team is always here to help!